Privacy Policy

 

Privacy Policy for Bizi Digital Ltd

Effective Date: Aug 12, 2025Last Updated: Aug 12, 2025

Bizi Digital (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit www.bizidigital.com (the “Website”), use our services, or interact with us in any way.

We are registered in Hong Kong and operate globally, including in the UK, EU, and USA. We comply with applicable laws including:- EU General Data Protection Regulation (GDPR)– UK GDPR & Data Protection Act 2018- California Consumer Privacy Act (CCPA) & California Privacy Rights Act (CPRA)– Hong Kong Personal Data (Privacy) Ordinance– Other applicable privacy laws in jurisdictions where we operate

By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

  1. a) Information you provide directly– Name, email address, phone number, postal address- Company name and role- Billing and payment details (processed securely via third-party providers)- Content you upload, submit, or send to us- Survey or feedback responses
  2. b) Information collected automatically– IP address, device type, browser type, operating system- Pages visited, time on site, referral source- Tracking data from Google Analytics, Google Ads, Facebook/Meta Pixel, LinkedIn Insight Tag, Google Tag Manager (GTM)– Cookies, pixels, and similar technologies (see Cookie Policy)
  3. c) AI-related processingWe use AI tools (including third-party large language models and automation platforms) to:- Respond to enquiries via chatbots- Analyse and improve marketing campaigns- Generate marketing content- Provide data insights and recommendations

AI tools may be hosted by third parties under their own privacy policies. Data is anonymised or pseudonymised wherever possible. We do not use AI for fully automated decision-making that has legal or similarly significant effects without human review.

2. Legal Basis for Processing (GDPR/UK GDPR)

We process your personal data on the following legal bases:- Consent – when you opt into marketing or cookies- Contract – to provide requested services- Legal Obligation – compliance with applicable laws- Legitimate Interests – operating and improving our business, fraud prevention, and direct marketing

3. How We Use Your Information

We use your information to:- Deliver and improve our services- Communicate with you- Process transactions- Personalise marketing and advertising- Measure campaign performance- Improve website security- Comply with legal obligations

4. Sharing Your Information

We may share your data with:- Service providers (hosting, analytics, payment processing, marketing tools, AI vendors)- Advertising platforms (Google, Meta/Facebook, LinkedIn)- Professional advisors (lawyers, accountants)- Authorities (when legally required)- Business acquirers (in mergers or acquisitions)

Third-Party Platforms: Our Website and services may integrate with, or link to, third-party platforms such as Google, Facebook/Meta, LinkedIn, or other service providers. When you interact with these platforms, their own privacy policies and terms will apply. While we take care to work only with reputable providers, we are not responsible for how these third parties process, store, or secure your personal data once it is under their control. We recommend you review their privacy policies to understand how your information is handled.

External Links: Our Website may contain links to other websites. We are not responsible for the content or privacy practices of those sites.

5. International Data Transfers

Your data may be stored and processed outside your country, including in Hong Kong, the UK, EU, and USA. We use safeguards such as Standard Contractual Clauses to ensure your data remains protected.

6. Your Rights

Depending on your location, you may have the right to:- Access, correct, or delete your personal data- Restrict or object to processing- Data portability- Withdraw consent at any time- Opt out of targeted advertising and data sale/sharing (California residents)- Lodge a complaint with your supervisory authority

Contact: [Insert Email] to exercise these rights.

7. Retention Periods

We retain:- Marketing data – up to 24 months after last contact- Contract data – for the term of the contract + 7 years- Analytics data – for up to 26 months (Google default)

Users are responsible for providing accurate and up-to-date personal information.

8. Security

We use encryption, access controls, and secure servers to protect data. No system is 100% secure, and we cannot guarantee absolute protection. In the event of a data breach, we will notify affected individuals and authorities where legally required.

9. Cookies & Tracking

See our Cookie Policy for details on the cookies and trackers we use and how to control them.

10. Do Not Track / GPC

We honour Global Privacy Control (GPC) signals and other legally recognised “Do Not Track” requests.

11. California Residents – “Do Not Sell or Share”

We do not sell your personal information for money but may share it for cross-context behavioural advertising. You can opt out via our [Do Not Sell or Share My Personal Information] link.

12. AI Use Transparency

See our AI Transparency Statement for more details on how AI is integrated into our business. AI outputs are provided for informational purposes only and may contain errors. Users should verify important information before acting on it.

13. Business Changes

If our business undergoes a merger, acquisition, or restructuring, your personal data may be transferred to the new entity, subject to this Privacy Policy.

14. Complaints

If you are based in the EU, you can contact your national data protection authority.In the UK, contact the Information Commissioner’s Office (ICO).In Hong Kong, contact the Office of the Privacy Commissioner for Personal Data (PCPD).

15. Jurisdiction

This Privacy Policy is governed by the laws of Hong Kong, without prejudice to mandatory protections available to you under local laws such as GDPR or CCPA.

16. Contact Us

Bizi Digital[Hong Kong Registered Address]Email: team@bizidigital.com